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Openbravo: an omnichannel retail management system

Sales outlets are an essential link in the omnichannel retail chain and a key part of the customer experience. With 18,000 users and 60,000 connected sales outlets worldwide, the Openbravo cloud platform addresses the challenges of omnichannel retail. Hardis Group can help you deploy the platform and adapt it to your current and future requirements.

MODULAR SALES OUTLET MANAGEMENT SYSTEM

Openbravo is fully modular and can be accessed from any device running Windows, iOS, or Android. The platform covers all sales outlet management requirements:

  • Manage items and collections, procurement, automatic replenishments, and more
  • Prepare omnichannel orders (click & collect, online reservation, and ship from store) and manage returns
  • Gain a real-time overview of stock at the sales outlet, at other stores, and in the warehouse
  • Order management system (OMS): automatically process omnichannel orders and dispatch from any location
  • Sales support (sales assistant’s tablet): view stock, customer histories, promotions and discounts, up-selling and cross-selling recommendations, and more
  • Customer relations and CRM: view customer records, complete purchase histories, loyalty cards, and more
  • Take mobile payments, manage self-service checkouts, email receipts

FLEXIBLE TECHNOLOGY: A MOBILE, OPEN CLOUD PLATFORM

As a mobile platform that can operate offline, Openbravo can even be used in low-bandwidth network environments.

The system is available as dedicated SaaS solution:

  • Rapid deployment in all your stores
  • Reliable, high-speed access to applications (retailer-specific servers)
  • Reduced IT infrastructure costs
  • Software updates managed by your IT department

The wide range of APIs, which are available as standard, support seamless, real-time data exchange with other applications in your information system.

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END-TO-END SUPPORT

With their combined expertise in retail and IT, our experts can provide end-to-end support for your projects:

  • Needs analysis, module selection support, and system design
  • Agile deployment: regular iterations to ensure the system meets your requirements
  • Integration into your information system
  • Change management
  • End-user support
  • Post-deployment advice and continuous improvement